State Farm® Insurance Agent Jodi Stoker

"You can do better! Do not trust anything State Farm tells you. I was with State Farm for thirty years. That being said, it has been an absolute screw trying to leave them, which is why I’m giving this agent a 1-star review. DO NOT TRUST THIS AGENT AND ESPECIALLY DON’T TRUST A DAMN THING HER STAFF TELLS YOU! They lie. Her staff lied to me. They didn’t do what they said they would do and ultimately, they just wash their hands of any level of responsibility for anything. Then I brought it to the agent’s attention and only after I threatened to go to the media, do they respond and their response was, oh well, we don’t care. After thirty years, I cancelled my policies. But this told me everything I needed to know about them. They didn’t bother to ask me a single question about why. They didn’t bother to try and save my business. They didn’t do a damn thing to let me know that I even mattered to them. So, I cancelled my policies a week before renewing. I was told no problem, it’s done. No further payments would be taken. Then they took my money anyway out of my account anyway which caused me to bounce four other payments out of that account. When I asked for a refund, on March 21, I was assured that my full refund was to be credited back to my account. It wasn’t. I called again four business days later. Nothing. Two more days passed and I finally had to threaten her with media exposure, before I got a response. Then they informed me that they were taking $43 from my account because they didn’t cancel the account until the 26th, even though I cancelled a week before the amount was due. Only today, almost two weeks after the fact, did I get a call from Agent Jodi Stoker. My issue is simply this. Insurance is a high-trust business and when an insurance agent or their staff lie to you about what’s happening, it’s never good. I have text messages from her staff stating that the money was refunded to me on 3/21. But no money was returned. When the money wasn’t back by 3/28, a full week later, only then did I find out the money was not refunded. That State Farm is keeping part of my premium for no other reason than clearly her staff didn’t do what they said they were going to do, when they said they were going to do it. In response to the customer service issue of them taking money out of my account without permission and subsequently bouncing other payments, her response was well, you can contact corporate and maybe they will help. If you want to claim you are a local agent and you want to claim that we should trust you, a good place to start is by telling the truth. Clearly, she can’t, and neither can her staff. It’s not about helping people; it’s about ripping them off. So, no, State Farm is not your good neighbor. State Farm will steal from you. They will encourage their agents and their staff to steal from you and God forbid you ever leave, they will find a way to take your money anyway. In thirty years, I had one claim, and that was because someone t-boned me, nearly killed me and severely injured my wife. It took three years to settle the claim and I had to sue State Farm to do it. That should have been a sign that I should have left them then and I made the mistake of staying anyway. By the way, I found another agent who got me the same premium with 1.2 million more in coverage. Before you agree to work with her, shop around. I guarantee you will find better service and better pricing elsewhere. I over paid for thirty years! Don’t make the same mistake."

"Jodi is an absolute 5⭐️ agent. She stays on top of state changes and is quick to explain them and how they will or can impact our policies. Her knowledge of insurance is impeccable. She works hard for her clients any way possible and is always accessible—including weekends. Jodi really does take customer service to the level of above and beyond."

"I highly recommend Jodi Stoker and her team. They are very proactive and responsive. While I ended up going with a different insurance company last year, Bryan Lohrentz remembered I had asked for a quote and reached out to me this year to see if they might be able to help with my upcoming renewal. He was able to provide better coverage than my current carrier and save me a bit of money in the process. Thank you for being so proactive, Bryan."

"I was recently looking to change my auto insurance as my current one just kept getting expensive. I looked online at state farm and Bryan got back to me very quick. He helped me get better coverage for my auto and renters insurance for way less than I was currently paying! I am extremely happy with how everything turned out!"

"I worked with Bryan on getting new home, auto, and personal umbrella policy. He made the process easy and took the time to educate me about my limits, ensuring that I was not underinsured. I really appreciate being heard and know I can trust the information given to me. I highly recommend Bryan and Jodi Stoker's agency!"

"I didn’t really know how much I was over paying for my car insurance, let alone how life insurance even works. A friend of mine referred me to Bryan at this location and I’m so thankful! He was so knowledgeable, had great customer service, and got me set up with new car insurance and a new life insurance policy. Overall great experience here and will be recommending to all my friends and family."

"I originally started off shopping for home and auto insurance to end up paying less. I ended up working with Bryan and he did an excellent job explaining some of the gaps in coverages that I had and what these gaps could mean during a claim. Bryan was very knowledgeable about life insurance as well, which something I’ve always meant to look into outside of the one I have at work. I ended getting much better coverages for roughly the same price I was paying before! Thank you Bryan!"

"Jodi has just been amazing. She has been so thorough and explained our homeowner policy so well. She is so quick to reply to emails and phone calls. We have just been so thankful to have her as our agent, which is important to us as when you need help, you want to know it's available ASAP!"

"Great service. My previous carrier sent me a renewal for my property insurance with about 50% increase. So I started to shop around, made a quote with Bryan from State Farm for my Auto + Property policies and he was able to get me huge savings, more than enough to offset the original policy premium increase. Thanks Jodi and Bryan."